About us illustrations

Welcome to Giftdonna

We connect many buyers and factories around the world, empowering people and creating economic opportunities for all.

About Us

Welcome to Giftdonna, the beacon of excellence in the realm of premium gifts and hotel supplies. We are not just a company; we are your dedicated partner, committed to delivering unparalleled quality and innovation. Our extensive product catalog encompasses promotional gifts, corporate gifts, luxurious leather gifts, and meticulously crafted gift packaging, among other offerings. Since our inception in 2003, Giftdonna has emerged as a global frontrunner, catering to the discerning needs of end-users, importers, distributors, and wholesalers worldwide.

Our Unique Journey

Our odyssey began in the heart of China, where we strategically established our production base, giving us a competitive edge in delivering exceptional products. Over the years, we’ve cultivated enduring partnerships with prestigious global chain merchants, and our evolution into their trusted centralized purchasing supplier over the past 16 years is a testament to our unwavering commitment to excellence.

What Sets Us Apart

At Giftdonna, we elevate business relationships beyond transactions; we cultivate genuine partnerships. Our foundation rests on seamless communication, precision in order execution, and punctual, quality-driven deliveries. The satisfaction of our clients remains paramount, and we take immense pride in crafting experiences that resonate long after the transaction is complete.

Operational Excellence

Our operational prowess extends across the spectrum, from meticulous management of production processes to the seamless execution of export operations. Our experienced professionals oversee rigorous product quality control measures, ensuring that each order attains the pinnacle of perfection. Our commitment to service excellence is non-negotiable, and our adept problem-solvers ensure that customer needs are met with precision.

Product Diversity

Our expansive product database and diverse production capabilities have been meticulously curated to cater to the unique demands of our clients. From enchanting plush toy series to stress-relief marvels, cutting-edge USB flash drives, opulent gift boxes, bespoke golf umbrellas for hospitality, resilient stainless-steel vacuum cups, elegant coin purses, distinctive luggage tags, and purpose-built travel storage solutions, our portfolio consistently satisfies the discerning tastes of end-users, corporations, and esteemed hotels.

Our Core Values and Commitment

Our corporate ethos is a reflection of our unwavering commitment to honesty, integrity, procedural excellence, and service par excellence. These pillars define our organizational behavior, and we remain resolute in our determination to surpass customer expectations.

Our Vision and Mission

Vision: Giftdonna aspires to be the epitome of innovation and leadership in the gift and hotel supplies industry, earning trust and respect through relentless dedication.

Mission: Our mission is to continuously exceed customer expectations by providing high-quality customized products that elevate the perceived value of every item.

Quality Assurance and Compliance

We uphold the highest standards of quality assurance and compliance, spearheaded by a dedicated team overseeing product procurement, quality control, and compliance testing. Our comprehensive procedures encompass factory compliance management, product quality management, production quality management, and quality improvement management.

We conduct stringent audits following ISO9001 and SA8000 standards, ensuring that our production and supply chain align with uncompromising quality and social responsibility criteria. Our commitment to social responsibility extends to our partner factories, where we advocate ethical production practices and the fulfillment of various regulations.

A Sustainable Future

Our commitment to quality control standards and compliance guidelines extends beyond mere adherence. It reflects our dedication to averting product quality issues, championing ethical production practices, and mitigating environmental impacts. Our customers recognize and appreciate this holistic approach to sustainability, wherein we conscientiously avoid product quality non-compliance and any adverse environmental or ethical repercussions.

Innovation and Growth

Innovation is the lifeblood of Giftdonna. Our relentless pursuit of creativity fuels the evolution of our product portfolio and services. Our in-house design team pioneers industry trends, ensuring our clients have access to cutting-edge and captivating gift options.

Global Reach

Giftdonna’s clientele spans the globe, offering us profound insights into the intricacies of international procurement. Armed with a vast network of partners and suppliers, we navigate the challenges of global sourcing with finesse, ensuring the seamless procurement and delivery of exceptional products worldwide.

Our Team

Behind the curtain of our success stands a dedicated team of professionals, each a maestro in their respective domains. From visionary designers and vigilant quality control experts to logistical virtuosos and customer service virtuosi, every member of the Giftdonna team contributes significantly to the seamless orchestration of our operations.

Thank you for considering Giftdonna as your ultimate partner for global sourcing of gifts and hotel supplies. We eagerly anticipate the opportunity to serve you and exceed your expectations with every interaction.

5.5M

Products for sale

500

Worked with hundreds of customers

1000

Thousands of product varieties offered

$1.1M

Annual gross merchandise sales

Discover Giftdonna’s Journey

Senior Business Manager
May 2003
Donna launched SZWM Gift Co. for the Chinese market, while key team members expanded into gift exports, laying a solid foundation for SZWM Company's growth.
Senior Business Manager-donna
August 2006 - International Expansion
In August 2006, SZWM Gift Company expanded globally, propelling its presence beyond China into international markets, marking a pivotal chapter in its growth story.
Senior Business Manager-donna
November 2008 - Product Portfolio Diversification
By November 2008, SZWM Company broadened its horizons, diversifying its product range to meet evolving consumer preferences, further solidifying its industry standing.
Senior Business Manager-donna
June 2014 - Embracing E-commerce
In June 2014, SZWM Company embraced e-commerce, leveraging technology to enhance customer engagement and extend its market reach in the digital age.
Senior Business Manager-donna
March 2015 - Sustainability and Responsibility
By March 2015, SZWM Company adopted sustainable practices and corporate responsibility, integrating eco-friendly initiatives into its operations to contribute positively to society and the environment.
Sales Manager
January 2021 - Adaptation and Rebranding
SZWM Company, now known as Giftdonna, adeptly navigated the ever-changing global landscape, demonstrating resilience and adaptability in response to market dynamics and challenges.

Meet Our Leaders

Managing Director

Charles

Managing Director
Senior Business Manager

Donna

Senior Business Manager
Sales Manager

Corinne

Sales Manager
IMG 88

Diana

Senior Business Manager

Awards & Recognition

Industry leaders and influencers recognize Overstock as one of the most trust worthy retail companies in the U.S., ranking high for both customer and employee satisfaction.
Our commitment

Our Commitment

 

We aim to provide excellent service that meets our customers’ expectations. If you have any questions about our products, please don’t hesitate to contact us.

Embracing Quality Assurance and Compliance at Giftdonna

 

At Giftdonna, we remain steadfast in our unwavering commitment to upholding the highest standards of quality assurance and compliance throughout our operations. We have a dedicated team of professionals who are deeply engaged in various aspects of our product procurement, quality assurance/control, and compliance testing processes.

Our approach at Giftdonna places a paramount emphasis on total quality management. We diligently work to implement robust compliance procedures, encompassing the following key areas:

Factory Compliance Management
Product Quality Management
Production Quality Management
Quality Improvement Management

To ensure the integrity of our operations, we conduct rigorous technical audits on all of our partner factories in strict accordance with the ISO9001 framework. Furthermore, we carry out comprehensive social compliance audits, aligning with the stringent SA8000 standards. These measures serve to establish a solid foundation for our production and supply processes.

Giftdonna is deeply committed to enhancing our awareness of social responsibility. We are dedicated to mitigating legal risks, upholding ethical standards, and actively instilling a sense of responsibility within our partner factories. Through a collaborative approach and a relentless pursuit of improvement, we empower our factories to meet the highest standards of social responsibility. This, in turn, enables us to offer our customers an array of top-quality gifts that fully comply with diverse regulations, ultimately contributing to our company’s sustainable and healthy development.

Throughout our journey, we have consistently implemented and upheld stringent compliance with social and environmental responsibility, in alignment with our rigorous quality control standards and compliance guidelines. This proactive approach has enabled us to proactively avoid instances of product quality non-compliance, thereby ensuring the safety of our products and minimizing any adverse impacts on the environment. Moreover, we are committed to never engaging in child labor within our production processes. The results of our steadfast commitment have been widely acknowledged and appreciated by our valued customers.

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